Fauxpourri

Getting a wheelchair on Indigo

The odd UX flow for booking a wheelchair on the Indigo website is, put charitably, dysfunctional. If you're not vision or hearing impaired or mentally deficient, you can't, ostensibly, get a wheelchair - the UI element is disabled.
People that can't walk half a kilometre or so to the plane apparently don't need a wheelchair.

So, the way to get around this is to book the ticket, call Indigo customer care (look it up on Google) with your PNR and ask them to add it to your booking.


Published .
Last edited 4 days, 4 hours ago.